Page 13 - Kinneret Academic College Amid Covid-19
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effort, contributed to the operation, managing and adapting to the
                     new situation. Department coordinators created WhatsApp groups
                     based  on  class  in  order to stay  connected  and  to answer  many
                     inquiries. The Status and Confirmation Department continued to issue
                     certificates  to students  and  sent  degree eligibility  to all graduates
                     so as not to delay any graduate from entering the job market and
                     managed all requests for exception dates due to the situation. The
                     Academic  Administration  Department  remained  in  contact  with
                     faculty including during the absorption of new lecturers, they support
                     online teaching, were in constant contact with the Council of Higher
                     Education regarding guidelines and even managed to hand out a gift
                     for the holidays in an unconventional manner.
                     New procedures  were written and updated  to the modified
                     guidelines. An academic support team for faculty was established, in
                     which all lecturers were given professional answers about teaching
                     and exams. The Examination Department worked around the clock in
                     order to enable the completion of all exams for the first semester and
                     to be able to hold exams for the second semester.  The Examination
                     Director assisted students defined as at-risk as well as students in
                     isolation.
                     Not every effort ran smoothly. There were days that decisions were
                     made, procedures disseminated and within a few hours they were
                     no longer relevant.  There were technical difficulties and additional
                     varying challenges. But there was a huge investment and enlistment
                     from end-to-end- the College Management was attentive to all needs
                     and knew on the one hand how to lead through policy and on the
                     other hand how to be involved in the details, through the amazing
                     collaboration  between  the  academic  staff,  Student  Union,  while  at
                     the same time, strengthening the internal organizational connection
                     throughout all Departments. It was precisely on these days when we
                     were remote that we became closer than ever.
                     However,  it’s  important  to  remember that  this  crisis  has  also
                     brought awareness of the fact that we can still discover or generate
                     opportunities.
                     The 2020-2021 academic year has brought on a new reality. We are
                     beginning the year more prepared and more understanding. It is still
                     a crisis but I don’t have a doubt that we will overcome it.
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