Page 23 - Kinneret Academic College Amid Covid-19

And when there is no choice, you do. What do you do? The answer
is - You Do. But since we’re in the Department of Quality and
Reliability Engineering, after all, it’s not possible to just “do” without
planning, thinking ahead, organizing, designing clear procedures
and instructions, introducing control points in processes, checking
“Before”, “During” and “After” for actions and processes critical
to a system. Quantification of “inconsistencies”, testing customer
satisfaction, effective measurement for actions and processes,
continuous improvement and what not? after all, we teach that quality
is also “pro -Active “, meaning, the goal is to prevent unwanted actions
in advance, rather than encountering them later and “extinguishing
fires”. And many more of the same principles we, in the Department
of Quality and Reliability Engineering, teach our students. Who are we
to learn without setting a personal example? After all, it’s impossible
for “the shoemaker to go barefoot”!!

Well, both at the College and in our Department (And in other
Departments) various processes were carried out based on the
principles of quality management which we teach in our department.
Furthermore, from the perspective of a practitioner in the field for
over 25 years, these principles have emerged from various processes
that were carried out. It is true, we are always in the process of
performing processes trying to test classic models for the “continuous
improvement cycle”, advocating processes PDCA, that is: PLAN, DO,
CHECK, ACT. Meaning (a personal recommendation for everyone to
apply for themselves), first plan, then follow the plan, examine the
execution (Did you coordinate the planning?) And if you think you
need to improve - make improvements. Since this cycle is not finite, it
must be repeated again and again without cessation.

Now what? It turns out that the virus is not at all familiar with this
cycle of “continuous improvement” and never attended classes and
lectures. The “Covid” student never submitted homework and did not
sit for tests on date A and date B. Did not even request a third test date.
The only thing close to a first or second date was a “first wave” and a

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